Skip to content
A-ARTS
DE – Deutsch
← Back

General Terms and Conditions

Last updated: 7 November 2026

This English version is provided for convenience; in case of discrepancies, the German version prevails.

1. Scope

These GTC apply to all enquiries about and purchases of artworks (paintings, sculptures, reliefs) and to commissioned works by A-Arts concluded via the website a-arts.ch, by e-mail, by phone or in person.

Provider: A-Arts, sole proprietorship of Alan Arnold (owner: Alan Arnold), [OFFEN: confirm address – Heuwinkelstrasse 18, 4123 Allschwil, or an address in Basel?], Switzerland, e-mail alan.arnold@aa-coaching.ch [OFFEN: separate A-Arts address] ("Provider"). Buyers are referred to as "the buyer".

Deviating agreements only apply if made in writing (e-mail is sufficient).

2. Presentation of the works

  • The presentation of works on the website is not a binding offer but an invitation to submit an enquiry or order.
  • Colours, surfaces and proportions on screens and photos may differ from the original. Dimensions are approximate.
  • Each work is unique. Availability may change at any time; a work may already be sold or reserved even if it still appears on the website.

3. Enquiry and conclusion of contract

  • Interested parties send an enquiry about a work via the form on the website ("Buy" or "Enquire") or by e-mail. The enquiry is non-binding.
  • The purchase contract is only concluded when the Provider confirms the purchase in writing by e-mail and the parties have agreed on the work, price, shipping or collection and payment. This also applies to works with "price on request".
  • The Provider may decline an enquiry without giving reasons.
  • Reservations are only binding if expressly agreed and for the agreed period.

4. Prices

  • All prices are in Swiss francs (CHF).
  • The Provider is not liable to VAT; no VAT is charged or shown.
  • Packaging, shipping and any insurance costs are not included in the price and are communicated before the contract is concluded.
  • For deliveries abroad, customs duties, import taxes and fees of the destination country are borne by the buyer.

5. Payment

  • Unless otherwise agreed, the purchase price must be paid in full before shipping or handover. [OFFEN: confirm payment methods, e.g. bank transfer, TWINT, cash on collection.]
  • From confirmation, the Provider reserves the work for [OFFEN: set payment period, e.g. 10 days]. If payment is not received in time, the Provider may withdraw from the contract.
  • Instalments are only possible if agreed in writing; in this case the work is handed over only after full payment.

6. Shipping, collection and transfer of risk

  • After full payment, works are carefully packed and shipped or may be collected by arrangement. [OFFEN: confirm collection location, e.g. studio/practice in Allschwil.]
  • Delivery times are estimates. The Provider informs the buyer promptly of any delays.
  • [OFFEN: Are works always shipped insured? If so: "Shipping is insured up to the purchase price".]
  • Unless otherwise agreed, risk passes to the buyer when the work is handed over to the carrier (Art. 185(2) Swiss Code of Obligations). For collection, risk passes on handover.

7. Inspection and defects

  • The buyer inspects the work immediately upon receipt. Transport damage and other defects must be reported to the Provider within 5 days of receipt by e-mail with photos; the packaging must be kept until the matter is resolved. Transport damage must also be reported to the carrier.
  • In the case of a justified defect, the Provider offers, at its discretion, a professional repair or rescission of the purchase (refund of the purchase price against return of the work). Replacement is not possible because the works are unique.
  • Material-specific characteristics, traces of the making process, natural ageing and patina are part of the character of handmade artworks and are not defects.
  • Otherwise, the statutory warranty provisions apply (Art. 197 et seq. Swiss Code of Obligations).

8. No right of return or withdrawal

  • Under Swiss law there is no statutory right of withdrawal or return for purchases concluded by e-mail, via the website or by phone. Exchange is not possible for unique works. Rights in the event of defects (section 7) remain reserved.
  • [OFFEN: Does Alan want to offer a voluntary right of return (e.g. 14 days, return shipping at the buyer's expense)?]
  • For buyers resident in the EU, mandatory consumer protection provisions of their country of residence (in particular a 14-day right of withdrawal for distance contracts) may apply; these remain reserved. As a rule, no such right of withdrawal exists for commissioned works under section 9.

9. Commissioned works

For works created on commission and to the buyer's specifications, the conditions agreed in writing in each case apply (description, dimensions, price, deadline, deposit, acceptance). [OFFEN: set standard deposit (e.g. 50% on commission) and how artistic freedom is handled.] A deposit paid is not refunded if the buyer withdraws after work has begun.

10. Authenticity

[OFFEN: Does the buyer receive a signed certificate of authenticity? If so: "Each work is signed and delivered with a certificate of authenticity."]

11. Copyright and use

  • With the purchase, the buyer acquires ownership of the original. Copyright and all rights of use (in particular reproduction, depiction for commercial purposes, adaptation) remain with the artist.
  • The buyer may exhibit the work privately and publicly and photograph it for private, non-commercial purposes. Commercial depictions require the Provider's prior written consent.
  • The artist may depict the work after the sale, e.g. for the website, portfolio, publications and exhibition catalogues, without naming the buyer. The artist may ask to borrow the work for exhibitions; there is no obligation to lend.

12. Liability

The Provider is only liable for damage caused intentionally or by gross negligence. Liability for slight negligence and for indirect and consequential damage is excluded to the extent permitted by law. Liability for personal injury remains reserved.

13. Data protection

The processing of personal data is governed by the Privacy Policy on this website.

14. Changes to these GTC

The Provider may amend these GTC at any time. The version published on the website at the time the contract is concluded applies.

15. Applicable law and place of jurisdiction

Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is the Provider's registered location [OFFEN: Allschwil BL or Basel – depending on address], unless mandatory statutory provisions provide otherwise. For consumers, in particular the place of jurisdiction at their place of residence remains reserved (Art. 32 Swiss Civil Procedure Code or the mandatory provisions of their country of residence).

Last updated: 7 November 2026